Contact previously reported email as spam - what does this mean?

While importing your contacts, you may have spotted that some previously reported emails were marked as SPAM. This occurs when the contact manually marks an email you sent as spam.

Respecting their classification of that email, we prevent any further emails from being sent to that address. If you believe they do still want to receive your emails, SPAM reports can certainly be cleared!

To do so, we require an email request, sent directly from the address that had reported SPAM previously, with a clear request to remove the SPAM report on their email address. That should be sent directly from their own address to us at support@rezora.com. With that on file, the SPAM report can be cleared so you can import and send to them.