Frequently Asked Questions
- How do I automatically add new contacts to the Primary Sphere?
- rezora Deactivation and Contact Deletion Policyrezora's policy on deactivating inactive accounts and deleting saved contact data after 30 days of inactivity
- Start a CRM sync (Cloze, Lofty CRM, BoldTrail CRM, and MoxiEngage CRM)
- How do I delete a contact?
- What date format is used for Birthday and Home Anniversary data for my contacts?The accepted date formats for importing Birthday and Home Anniversary contact data.
- Contact List Privacy
- How do I export my contacts?How to export all your contacts, or just a subset or Distribution List, as a CSV file
- If I have the same person on a couple of distribution lists and send a marketing piece to both of those lists, will that contact get the marketing piece multiple times?
- How do you determine the “Most Active Contacts”?
- How can I capture email addresses on my website?
- Can I use third-party lists of email addresses with rezora?Why using third-party or purchased email lists violates rezora's Terms of Service and puts your deliverability at risk
- Can you transfer my contacts from one account to another?
- How do I allow third-party cookies so I can import contacts? (Chrome)How to enable third-party cookies in Chrome if you've been struggling to make Contact Imports work correctly in the Chrome browser.
- Contact previously reported email as spam - what does this mean?
- Turning Off Open & Click Tracking for Contacts (CNIL Compliance)How to disable open and click tracking for an individual contact, and what to know about CNIL compliance