How do I sign in to rezora?

Steps to sign in to rezora using a one-time password sent by email, text, or generated in an authenticator app.

Written By Danny Schaffer

rezora uses One Time Passwords (OTPs) instead of a username and set password for the account sign-in process. The One Time Password setup provides an extra layer of security for your account as it removes the possibility of having a weak or common password.

Note: If your organization uses Single Sign-On (SSO) to access rezora through an internal or intranet system, your sign-in steps have not changed — this OTP process does not apply to SSO users.

  1. To sign in, head to the Universal Sign-in Page at https://app.rezora.com/usignin.php.

  2. Enter the email address set as the Account Sign-in Email for your account in the Email address field then click 'Sign In'.

rezora sign in screen with "Enter your rezora sign in email address*" field populated. A sign points to the text entry area with "enter your account sign in email" text. There is an arrow pointing to "sign in"

  1. On the sign-in screen, you'll see three ways to receive your one-time code: Use my email address, Use my phone number, or Use an authenticator app

  • Use my email address is the default option. If you have not set up phone or authenticator sign-in, click “use my email address”.

rezora sign-in screen showing Use my email address, Use my phone number, and Use an authenticator app options

  • If you click a method you do not currently have set up, you'll receive the following message:

Error message reading "Your account does not have this option setup yet."

  • If you see that message, try a different option.

Use my email address:

  1. Click the Use my email address option, and you'll be taken to this screen:

the OTP code entry field shows "we've sent a message containing a 6-digit code to" with an email address blurred for security. 6 entry fields show where someone will type a code.

  1. Keep this Sign In tab open, head to your email inbox, and look for an email titled "rezora Verification Code" from info@rezora.com. This email will contain the code you need to sign in. This code is only valid for 3 minutes. Only the most recently sent code can be used to sign in.

an outlook email preview showing the text "Your rezora Verification Code" coming from rezora LLC (info@rezora.com
an example verification code email with a dummy verification code.

  1. Head back to the "Sign In" page you had opened previously and manually type in the code. Give it a moment, and you’ll be signed in if the code is correct.

the sign in page with the 6 digit entry area filled out with a code. special text overlay for instruction says "type in or paste in your code and the pages will sign you in within moments if it is correct"

This process will occur every time you go to sign in to rezora.

Having trouble spotting the verification code email? Check out this article.

Use my phone number:

  1. Click the Use my phone number option and you'll be taken to this page here:

the OTP code entry field shows "we've sent a message containing a 6-digit code to" with a phone number blurred for security. 6 entry fields show where someone will type a code.

  1. Keep that page open and check the phone in question for a Verification Code text message as shown below. This code is only valid for 3 minutes. Only the most recently sent code can be used to sign in.

a text message screenshot showing a verification code message. It reads "XXXXXX is your authentication code. This code will expire in 3 minutes"

  1. Head to the already open rezora sign-in page and type in your code:

the sign in page with the 6 digit entry area filled out with a code. special text overlay for instruction says "type in the verification code from the text message and wait for just a moment. If the code is correct, you'll be signed in!"

You'll be signed in! If you have entered an incorrect code, you can either click Send again to receive a new code or choose another authentication method if you have the other options set up.

Use an authenticator app:

  1. Click the “Use an authenticator app” option, and you'll be taken to this page here:

the OTP code entry field shows "Enter the 6-digit code from your Authenticator application". 6 entry fields show where someone will type a code.

  1. Keep that page open, pull out your device, and sign into your authenticator app. Find the appropriate Account in your authenticator and get the temporary code. Pay attention to the countdown/refresh for the generated code, as these authenticator codes are very temporary.

a screenshoot from Google Authenticator shows the code under an area titled "rezora:" with the email address for the account following that text.

  1. Head to the already open rezora sign-in page and enter your Authenticator code:

the sign in page with the 6 digit entry area filled out with a code. special text overlay for instruction says "enter your code and wait just a moment to be signed into your account!"

If you enter an incorrect code, you'll receive an error message letting you know. Simply re-enter the code or wait for the next code refresh in your authenticator app and enter that one!

Related questions

  • How do I update my sign in email address? Head to your My Account page and Change your sign in options

  • Do I need a password? No - rezora uses one-time codes instead of a password, so there's nothing to reset.

  • I didn't receive a code. Check spam/junk folders for email, confirm phone signal, or try a different sign-in method. If none work, contact your admin or rezora support.

  • My registered email/phone number is out of date. Use an alternative method to sign in. If you need additional assistance, reach out to support@rezora.com

  • My organization uses SSO. This OTP process doesn't apply to you. Sign in through your usual internal/intranet link.